BBB Warns Consumer Advocates About Scammers

The Better Business Bureau of West Michigan warned consumer advocates of scammers being perpetuated via text message, email, door-to-door sales and word-of-mouth. The scammers are targeting Michigan residents looking for some too-good-to-be-true relief on utility bills.


The BBB said there are some hard and fast rules to adhere to in order to avoid being scammed:
• Never provide your social security number, credit card number, or banking information to anyone requesting it over the phone or at your home unless you have verified the identity of the party seeking the information.
• If you receive a call from someone claiming to be your utility company or the government and feel pressured for immediate personal information, hang up the phone and call the utility customer service number on your bill.
• Always think safety first. Do not give into high pressure tactics and don’t let anyone into your home without checking their identity.
• Don’t let the immediate pressure of debt make you too anxious to think through the situation. There are sources of information available to you to give you the straight story, such as the BBB.


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Programs that focus on protecting and promoting the broad civil rights and civil liberties of individuals and work to change public policy and opinion in a variety of areas. See also: +COMMON CODE Advocacy (**B); Hate Crimes Prevention (I02.07); Housing Discrimination (I05.08); Voter Services (W08.05)




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